Sending quality items in a timely manner is important to us. To ensure fresh delivery, all items ship frozen in an insulated cooler with ice packs. We also add bubble wrap for extra in-transit padding.
Shipping: We ship weekly Monday-Wednesday via UPS 2nd day delivery. Any orders received on Tuesday after 4:00pm CST may not ship until the following Monday.
Delivery: Most orders will arrive 2-5 business days after you’ve received order confirmation. If you are requesting a later delivery, please be sure to make a note in the comments section of your order, or contact us as soon as your order has been placed.
Tracking: You will receive e-mail confirmation with tracking number the day of shipment. It is not required to be present at the time of delivery, however we recommend refrigerating or freezing product within 8 hours of receiving.
For any questions regarding your shipment, please e-mail firstname.lastname@example.org or call 1-800-241-2209 (M-F 8:00am - 4:00pm CST)